What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use "cookies"?
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
Questions and feedback
What do the scents smell like?
You can find individual descriptions by clicking on each item but please see below:
Bay Rum: Bay Rum scent with soothing coconut afternotes.
Gentlemen's: Bourbon and sandalwood, *will not make you smell like alcohol
Cigar: Rich cigar scent with vanilla afternotes
Tequila Limon: Tequila aroma with lemon and lime afternotes. *will not make you smell like alochol.
Caramel Mocha: Caramel coffee scent with mocha afternotes
Head Hunter: Tropical aroma of fresh grapefruit and pear, middle notes of peach and blackcurrant with a musky finish
Pine: Pine and cedarwood
OG: Citrus and rosemary. ***Please note the Original Balm is the same scent but with added eucalyptus Outdoorsman: Citronella
Viking: Unscented, only the mild natural aroma of the ingredients used to make it.
When will my order ship?:
We do our best to ship all orders the same or next business day, Monday through Friday, to ensure our customers receive their product ASAP. The cut off for shipping on Fridays is 12pm. If USPS is not open and running mail due to a national holiday or otherwise, deliveries will go out the next business day. We ship from Southern California.
What mail carrier do you use?
We ship all our orders using USPS.
How can I track my package/how long does it take?
Once a shipping label is created, you should receive a email from stamps.com with your tracking information; sometimes these emails get stuck in spam mail so be sure to check there if you don't see it at first. Once you receive this email, it may take several hours for the tracking number to drop into the system.
***Most orders in the US are received within 3-5 business days. We are not able to give delivery estimates for international orders as it relies heavily on how long packages are kept in customs.***
Please understand that once we hand a order off to USPS, we have no further control over their shipping process or delays. If your package seems to have been mis-routed, please contact USPS directly. Their customer service number is 1-800-275-8777 in the event there is a delay or issue with delivery in the US however, feel free to reach out to us as well if your package has been delayed/shown no movement for a week or more.
I live in a different country, how much will my shipping be?
Shipping costs are based off of weight and will be calculated before check-out. Please note as well that whatever taxes and duties your country charges for importing our product will still apply.
I live in another country, are your prices in USD?
Yes, the total given is per the USD and you should be aware that your actual payment may be adjusted per your bank, credit card company or PayPal to reflect the currency exchange rates of your country.
Will your products make my beard grow faster?
While our product will not increase the rate at which your facial hair grows, they do contain several all-natural ingredients that help condition and promote HEALTHIER growth- which means less breakage and split ends that will result in your facial hair appearing longer and fuller.
I ordered the wrong size shirt/wrong scent, can I return the product?
You can contact us within 30 days to return or exchange merchandise for the before mentioned reason but we do not cover the cost of return shipping if the item was not incorrectly fulfilled due to an error on your end.
I purchased a poster with my order but have only received my product, what gives?
All posters are sent separately in poster tubes via first-class mail as to not be damaged or bent in transit.
What are the measurements of your shirts?
Our shirts are 100% cotton, pre-shrunk and printed on AAA Alstyle Apparel & Activewear shirts.
Sizes are as below:
Size- Body width/ Body length (in inches)
**PLEASE NOTE SIZES MAY FLUCTUATE BY A INCH OR SO AS THE BRAND HAS RECENTLY CHANGED SUPPLIERS. SHIRTS ARE PRESHRUNK AND FAIRLY TRUE TO SIZE**
***IF YOUR QUESTION WAS NOT ANSWERED ABOVE, PLEASE INCLUDE A ORDER NUMBER WHEN APPLICABLE WHEN CONTACTING US, THANK YOU!***